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Music Applause Music showing up to a customer promptly by the way with their Freight undamaged and exception free that is the utmost quality boy to me means coming in here give your job done going home safe is all the little things like sweeping out trailers rewrapping a skid making sure it's presentable to the customer be at the right place at the right time doing the right stuff at the right time it really means taking that freight of a customer the way it came to us loading it properly in order to get to the next destination without any damage and on-time quality and ARC Freight is number one it is in everything that we do from internal to external it's from our customers to our employees baddie means trust it means doing it right the first time that our customers have called us we're going to show up on time we're going to load it in the correct trailer to the destination and that is delivered with care in a showroom condition my favorite thing is you're just the people I work with my boss is the other mechanics we all have a common goal here is to provide good equipment for the company it's a family atmosphere it's my buddies all the time everybody's stories what's going on in their lives everybody's always together helping each other out whenever you need something if I can't cover a pickup another driver comes to the area and helps out and picks it up, so it's kind of a team work they're the people you work with that makes me excited I know that we've gone through some bad times, and you know like everybody else but the people around here great people to work for it, I'm just proud in general and the progress that we're making and how we're growing going above beyond for me really is not doing it alone I really do depend on everyone here and utilizing the abilities and skills to know that long as I communicate properly together we can go above beyond communication is real important we got to get everybody on the same page and to get the job done right they do a great job because we relay all the information, and we'll tell them eh we can't get this, or we can, you can have to cover this communication is the key to success we're talking about we're reading about it, we're doing it that what's the task at hand is there something that special that needs to be done today is there a different customer that needs a different type of service and sometimes the email or quick phone call could make all the difference in the world if we don't have that dependability my customers can't get their deliveries on time have it picked up delivered no problems you can't pay enough to be honest ARC and our company they're handing in and the customer looks at it that way we need to have a dependable carrier, and we needed to get there in one piece I can rely on ARC to do that Music the greatest part about this job for me is showing up to my customers every day seeing the customers making them happy and that makes me happy I think my role is pretty important...
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